How to issue a ticket

For any enquiry and support. You can request through your billing.mcdsbhd.com account. Click "+Open New Ticket"

client_login2.jpg

Each ticket issued is divided to 3 category :

  1. General Enquiry
  2. Billing Department
  3. Support Department

client department.jpg

Fill all the information.

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To track the ticket progress, you can view on  "Ticket History"

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client_tickethistory

 

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